When this happens, it usually means that the bank blocked the transaction, there are insufficient funds, or the credit card expired. If the bank blocked the transaction, please contact them and make sure they approve it and itβs set to be approved for future charges as well.
Once thatβs done, go to your Paymo account and click on Your profile picture (bottom left) β Subscription and billing β Upgrade Account.
Don't worry though. When your subscription is canceled automatically, your account data remains intact and gets back to normal once you re-upgrade.
Q: What happens if I'm on an old plan?
A: In this case, you'll see two options:
NOTE: subscriptions can be set up or canceled only from your online Paymo account from a desktop/laptop.