Knowledge base tips

The knowledge base will answer the most important questions you have about Paymo, giving you detailed information about each available feature. You can head directly to a section that interests you or use the search option if you’re looking for something

The knowledge base will answer the most important questions you have about Paymo, giving you detailed information about each available feature. You can head directly to a section that interests you or use the search option if you’re looking for something specific.

We’ve designed it in such a way as to be as actionable as possible. That’s why, when you search for an answer make sure your queries are something like: “How do I […]?”. Eg: How do I add a project? How do I delete a client? etc.

You can access the knowledge base from the app by clicking on Your profile picture (bottom left corner) → Paymo Knowledge Base.

If you are logged into your account, when you click on the links that point to sections in the app, that section will open up in a new tab. This grants you quick access to it.

NOTE: On the bottom right, you'll find a chat icon so you can contact our support team in case you didn’t find the answer you were looking for.