How do I add a new user?

Learn how to add or invite a user.

Written by AndreiLast update 18 days ago

Collaborate together with your colleagues once you invite them to Paymo.

How to invite/add users

You can add a new user by clicking on Users (left menu) → Add User.

A window will pop up, where you can define their:

  • name 

  • email address 

  • role 

  • week start 

  • workday length 

  • timezone 

  • hourly rate  

  • annual leave 

As well as the privileges they have in Paymo. After you click Save User, they will be notified by email and will be able to set their own password and log in.

Alternatively, you can invite a user when you go to Projects (left menu) Add a project from the Assign Users section or assign an existing one (as long as they're assigned to the project in the first place).

You can also add them from the Quick Add button as long as you're an admin:

How to change the user count

During the free trial, you can add an unlimited number of users. After the trial period expires, you can’t add any new ones if the subscription doesn’t allow you.

For example, if you’ve subscribed for 10 users and you already have 10 active users, in order to add one more user you either:

  • Archive an existing active user, OR 

  • Modify your subscription to allow 11 active users in your account; when this happens you will be redirected to Subscription and Billing

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