If you have a coupon and want to subscribe to one of the paid plans, please follow the instructions below:
1. Click on the discount link that you've received from our support or customer success team.
All discounts follow the same format: https://app.paymoapp.com/?discount=XXXXXX#Paymo.module.subscription/, with the XXXXXX being replaced by a unique identifier.
2. Choose your plan (at the bottom) and the payment frequency (on top). Remember that you can benefit from a 20% discount if you go for the Billed Annually option.
3. Add the total number of users.
4. Add the credit card information - here you will be able to confirm your current credit card or change it with a different one. Also you will see the date your billing cycle will start on.
5. Confirm your billing information - and if you're outside of the US and have a VAT code accepted by VIES you will be able to add the VAT code in this step.
6. Apply your discount code - the discounted amount will be displayed together with a confirmation.
Note: If you're already a paying user, you first need to cancel your subscription to benefit from the discount. Once you've done this, follow the steps outlined above.