If your company is located in Europe you need to pay VAT for your subscription. If your company has a VAT code and it’s registered with VIES you won’t be charged for VAT.

In order to enter your VAT code you need click on your name (bottom left) → Subscription and billing → Upgrade account and on step 4 enter your billing information.

If you're already on a paid account, you need to click on your name (bottom left) → Subscription and billing → Update your payment details.

You can verify your code on the VIES website.

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